PhotoBox support

Every creation deserves a thoughtful reply.

Leave one clear note with the related creation or recharge. The conversation stays private and attached to your account.

A clearer first step

Begin with the answers we use most

System failures return locked credits automatically. Check the task and credit ledger before opening a ticket.

Include the recharge order when available. Do not submit card, bank, or PayPal credentials.

Link the generation task and describe the visible issue. Do not upload the same private photo again in the message.

Original uploads, results, and account data can be deleted from the workbench. Use a ticket when the normal controls do not resolve the issue.

Private support

Signing in keeps requests, task references, and responses private to your account.