PHOTOBOX / HELP CENTER

Everything you need to make your first image.

Short guides for preparing photos, creating an image, following its progress, and understanding credits before you pay.

01 / START

Start creating

Create from the workbench. Your chosen look, source photos, format and price stay together until you submit.

01
Sign in with your email, then open the workbench.
02
Choose a template and upload clear photos you have permission to use.
03
Choose the format, resolution and 1, 2 or 4 candidate images. Check the exact credit total before submitting.
04
Submit once. The new task appears in your workbench, where you can leave the page and return later.

Open workbench Browse templates

02 / INPUT

Prepare your photos

Good source photos help the result keep the right person recognizable.

Use recent photos with a visible face and even light. Avoid heavy filters, blur and large obstructions.
Upload only photos you own or are authorized to use. The workbench shows how many photos the selected template accepts.
For multi-person styles, provide clear photos for each person and check the template's upload instructions.

03 / DELIVERY

Tasks and downloads

Generation runs as a background task. Open the task list to see its current state, then open a finished task to review candidates.

A completed task lets you inspect and download its generated images; downloading again does not spend credits.
If the system fails, locked credits are returned to your account. The task page shows the result and credit state.
If a task or its credits look wrong, contact support with the task ID instead of creating repeated paid attempts.

04 / CREDITS

Pricing and credits

Each generation costs the resolution price per image × the number of images. There is no extra template or format charge.

1K

3 credits/image

Equivalent at the current credit rate ¥0.30

2K

4 credits/image

Equivalent at the current credit rate ¥0.40

4K

5 credits/image

Equivalent at the current credit rate ¥0.50

Available formats vary by resolution and template. The workbench only enables combinations that can be submitted.

How the total is calculated

For example, 2 images at 2K cost 2 × 4 = 8 credits. The workbench shows the exact total before submission.

Credit exchange rate: ¥1 = 10 credits

Top-up amounts

¥10 = 100 credits¥30 = 300 credits¥50 = 500 credits¥100 = 1000 credits

05 / SUPPORT

Payment and help

New top-ups use Alipay. The checkout page shows current availability and confirms the amount and credits before payment.

If you paid but credits have not appeared, check your account ledger and payment order first. Contact support before paying again.
A failed generation returns its locked credits. Cash refunds for unused top-ups follow the account and payment rules shown in the service terms.

View top-up options See the visual guide Contact support

Start creating

Create from the workbench. Your chosen look, source photos, format and price stay together until you submit.

Choose a template and upload clear photos you have permission to use.

Choose the format, resolution and 1, 2 or 4 candidate images. Check the exact credit total before submitting.

Submit once. The new task appears in your workbench, where you can leave the page and return later.

Prepare your photos

Good source photos help the result keep the right person recognizable.

Use recent photos with a visible face and even light. Avoid heavy filters, blur and large obstructions.

Upload only photos you own or are authorized to use. The workbench shows how many photos the selected template accepts.

For multi-person styles, provide clear photos for each person and check the template's upload instructions.

Tasks and downloads

Generation runs as a background task. Open the task list to see its current state, then open a finished task to review candidates.

A completed task lets you inspect and download its generated images; downloading again does not spend credits.

If the system fails, locked credits are returned to your account. The task page shows the result and credit state.

If a task or its credits look wrong, contact support with the task ID instead of creating repeated paid attempts.

Pricing and credits

Each generation costs the resolution price per image × the number of images. There is no extra template or format charge.

1K

3 credits/image

Equivalent at the current credit rate ¥0.30

2K

4 credits/image

Equivalent at the current credit rate ¥0.40

4K

5 credits/image

Equivalent at the current credit rate ¥0.50

Available formats vary by resolution and template. The workbench only enables combinations that can be submitted.

How the total is calculated

For example, 2 images at 2K cost 2 × 4 = 8 credits. The workbench shows the exact total before submission.

Credit exchange rate: ¥1 = 10 credits

Top-up amounts

¥10 = 100 credits¥30 = 300 credits¥50 = 500 credits¥100 = 1000 credits

Payment and help

New top-ups use Alipay. The checkout page shows current availability and confirms the amount and credits before payment.

If you paid but credits have not appeared, check your account ledger and payment order first. Contact support before paying again.

A failed generation returns its locked credits. Cash refunds for unused top-ups follow the account and payment rules shown in the service terms.